Custom Made Cosplay Genji Skin Oni Mask Prop For Cosplay / Halloween or Personal WearMaterial: Resin
Size: Head circumference is approx 58-63cm (Fits most adult heads)
Package includes: 1 Helmet Mask
Shipping TimesMonday to Friday (excluding weekends and holidays).
Standard Shipping services takes around 12-25 business days (in most countries). Please note that this service may not be trackable. A Tracking number will be supplied depending on destination and courier carrier used.
Expedited Service takes anywhere from 3-10 business days. It will either be trackable by your country's post office website Or via DHL or via a different service depending on your location.
(Delays may occur during the Holiday Season (Christmas, Chinese New Year etc) which could take longer than usual to receive your item. In this case, please add another 5-10 days as the delay for these occasions)an usual to receive your item. In this case, please add another 5-10 days as the delay for these occasions)
Production timePlease allow anywhere from 2 to 7 business days for Handling time. Usually we will ship either on the next day or within 2 business days but it also depends on stock availability and waiting for payments to clear.
Customs and Import ChargesAny customs or import duties are charged once the parcel reaches the destination country. These charges must be paid by the recipient of the parcel.
Unfortunately, we have no control over these charges, and cannot advise you what the cost will be, as customs policies and import duties vary widely from country to country.
We recommend you contact your local customs office for current charges before you order, so you are not surprised by charges you were not expecting.
PaymentWe accept PayPal payments only. This is to ensure 100% safety is met for our customers. PayPal is a safer, faster, more secure way to pay online - your financial details are never shared and PayPal safeguard your bank, credit or debit card details.
Return & Exchange Policy1. For any quality problems, please contact us within 7 days after you receive your item(s). Please provide photos with detailed information regarding the issue you've received / found. We will endeavour to reply within 24 hours.
2. If quality issues have been identified that the cause was made by us, we can offer to accept a return and exchange.
3. We can also accept exchange requests if you select the wrong item (i.e. dress size). However, you'll need to pay for the delivery costs to return and receive the exchanged item.
4. No refunds will be given if the item isn't returned within 7 days. Returns and exchanges are not granted if the item (i.e. costume) was custom made for you. Please note that shipping fees (including returning back shipping fee) and insurance are non-refundable.
5. Products must be in the same or good condition and in its original packaging when returning it. We won't accept returns if the item has been damaged. Please ensure to always contact us first before applying for a return or exchange request.
6. Our warranty does not extended to any products that are physically damaged or that are not under normal operating conditions as a result of misuse or improper installation on the buyer/user's part.
7. We will not be responsible for returned packages which are lost by your mailing service. We recommend you to use a carrier service that provides a delivery confirmation number or tracking number.
8. For all returned products, buyers MUST contact us for the returning address.
Please feel free to contact us if you have any questions. Your questions will be answered within 24 hours.
We are not the creator of the idea or concept of these, this is an inspired fan made item and not an official product. All rights belong to their respected owners.
They are to be considered parody fan art, and not an officially licensed product. We do not claim ownership over any brand names, images, graphics, or characters; We are simply a fan of these items and enjoy using our artistic abilities to create unofficial fan art for cosplayers, larpers, collectors, and fellow fanatics. Trademarks belong to their respective owners.