Privacy Policy

The Information We Gather from You on our Website

We want to make sure that we provide you with as much information about our products and services as possible, while only asking you for the information we need to provide you with the services you require. Currently, we ask that you provide us with the following information:


In order to utilise our website’s full potential, customers need to complete registration form. During registration, customers are required to give their contact information (such as name and e-mail address). This information is used to inform customers of promotions and new services on our website and will only be used if the customer has shown interest in a particular promotion or service.

When you purchase

We will need your full name, email address, phone number and shipping address, in order to expedite your order or to contact you in case we are having difficulties processing your order. We also collect information about the products added to your cart and the orders you place.

Promotional E-mails

We need your e-mail address to keep you up to date with our special promotions and new products.

Do We Share This Information?

We agree not to sell, rent, share or release this information to any other individual, entity or third party, for any reason, without the specific written consent of the customer; with exception as required by law, regulation or governmental authority.

Service-related Announcements

We will send you service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email. Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account.


We store information that we collect through cookies and log files, in order to create a profile of your preferences. We tie your personally identifiable information, and your purchasing history, to information in the profile, in order to provide tailored promotions and marketing offers and to improve the content of the site for you.

How We Use This Information

Our goal is to provide you with a website that is practically tailor-made to your interests such as apparel, cosplay/party/costumes and other merchandise that have either been purchased, Wished/Favorited added to the Shopping Cart. By also keeping records of your past purchases, we can personalize your shopping experience with us and keep you up to date with new products and styles that completely match your interest.

Opt-Out Options

We provide several ways for you to opt-out of having your personal information used for any other purpose that does not relate directly to our website. If you do not wish to receive promotional e-mails, product updates or promotional information from us, here are your options:

  • 1. You can e-mail our customer service department at
  • 2. All e-mail promotions sent to you will provide instructions on how to unsubscribe.

If a customer's personally identifiable information changes (such as zip code / postcode, phone, e-mail, or postal address), or if a customer no longer needs our services, we provide a way to correct, update or delete/deactivate users' personally identifiable information. Emailing our Customer Support service at will take care of this issue.

How Secure is our Website?

We take every precaution to protect our customer's personal information. When customers submit information via the website (such as email address or shipping address) your information is protected both online and off-line.

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Off Line our customer's personal information is highly restricted. Only executive management, customer support representatives and shipping & handling senior staff, that need the information to perform specific jobs, are granted access to personally identifiable information.

If you have any questions about the security of your information on our website, you can send an email to:


"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. Cookies contain no personal information about you. A cookie is a text file that allows us to maintain your shopping lists during and in between visits and provide you with access to your personal shopping account information. Most web browsers automatically accept cookies, but in most cases you can change your browser to prevent them. If you reject cookies, you may still use our site, but your ability to use some areas of our site will be limited. For example, you will not be able to use our “recently viewed items” function to review items you found interesting, while visiting our website.

Log Files

As is true on most web sites, we gather certain information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), referring/exit pages, operating system and date/time stamp.

We use this information, which does not identify individual users, to analyze trends, administer the website, to track users' movements around the site and to gather demographic information about our user base as a whole.

We use a third-party visits counter service that uses cookies to track the number of daily visits to our site.

Changes in this Privacy Statement

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. You may also also receive an email message informing you of these changes.

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our homepage.

Legal Disclaimer

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site.

All prices and specifications are subject to change without notice. WickyDeez is not responsible for typographical errors. All typographical errors are subject to correction.



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